Chair
Non-Executive Financial Director
Non-Executive Director
Better Access Clinical Lead
Clinical Services Manager
Operations and Finance Manager
Suite 20, County Business Park, Darlington Road, Northallerton, DL6 2NQ
Email: hnyicb-ny.heartbeat.admin@nhs.net
© Copyright – Heartbeat 2024
Ken chose to become a doctor initially because of his love for science and maths. However, it was really at medical school that he realised that medicine was so much more, seeing the difference that a doctor can make in someone’s life; whether it was giving them the treatment that relived their symptoms, or listening and supporting them through a difficult time.
The main highlights of his career are becoming a partner in his local surgery and the enjoyment of being involved in the daily decision making of the practice as well as taking responsibility for the wellbeing of his patients and staff. Ken also feels lucky to be able to work in other roles, such as Heartbeat, which expand his knowledge and abilities into other areas.
He is most proud of the work done to integrate other healthcare roles into primary care in our area, especially with the Heartbeat clinical pharmacist team. It has been a real privilege to see them develop their skills and confidence and become such an integral part of the primary care team.
Michael brings a wealth of financial and commercial expertise and experience from a varied professional, business and SME consulting background. This includes running his own successful service business and advising directors/owner-managers on all manner of concerns and opportunities in their businesses.
As a non-executive director, Michael provides independent scrutiny of the executive management of the business and advice to the board including objective oversight of the financial health and stability of the company. He offers strategic and financial input to the board and executive team, to help focus on the development and achievement of our objectives and responsibilities as a CIC.
Hazel made a career change from practising law from a desire to help people and make them happy. During this transition she became a Medical Student Clinical Supervisor and, alongside qualifying as a GP, her career highlights are helping to deliver a baby on Christmas Day and the wonderful patients and colleagues she has worked with so far.
Hazel is most proud of a clinical diagnosis where she spotted a vertebral artery dissection which might have otherwise been missed, her resilience to not giving up and making a difference.
Outside of work Hazel loves hiking and is a history fanatic, especially from 1500 onwards. She is currently building a Georgian doll’s house for her children and is driven by her personal values of equality, fairness and honesty and the love of her family. Hazel prides herself on doing her best, making people smile and her determination.
Andy’s passion for medicine started back at school with his natural interest in and aptitude for science. His decision to become a GP was influenced by a variety of work experience but more so by his time serving in the Royal Navy, where he looked after the health of the ship’s company for months at a time. Andy thrives on the longer-term relationships developed with patients.
Aside from his commitment to Heartbeat’s mission, Andy loves to be with his family and in the great outdoors, especially cycling.
Jacqui moved into Health and Social care 8 years ago when she worked for a sensory impairment charity after an 18 year career in the banking sector. From there she worked for GP practices the area of York and a GP Federation before started at Heartbeat in January 2022.
Jacqui is driven around realising the benefits to patient care and being part of services that support Primary Care. She’s is privileged to have worked with several talented teams and individuals across her career to improve the services and experience of patients.
Amongst her many career highlight is having the opportunity to work with such a talented team at Heartbeat and she is most proud of her two beautiful daughters.
Jayne started her career working for a chartered accountancy firm before specialising in GP accounts. She quickly became good at, and known for, trouble shooting, working within GP practices before eventually becoming self-employed to service the practices. Her passion and expertise grew from there and she became a Practice Manager, whilst also consulting, before securing the position of Federation Manager.
Jayne has had many career highlights over the years including her consultancy work where she would go into a practice to review procedures, engaging with staff to help the practice to implement change. She is defined by her passion for her work and has taken that passion into every role she has performed. Doing a great job for Jayne starts and ends with people, by really listening and supporting them whether that be at home or at work. Spending quality time with her family is vital to her.